Terms of Service

Last updated: October 24, 2026

1. Acceptance of Terms

By accessing and using UserSuggests ("the Service", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

UserSuggests provides a platform for software companies to collect, organize, and manage user feedback, build public roadmaps, and publish changelogs.

3. User Accounts

You must be a human. Accounts registered by "bots" or other automated methods are not permitted. You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process. You are responsible for maintaining the security of your account and password.

4. Payment, Refunds, Upgrading and Downgrading

A valid credit card is required for paying accounts. The Service is billed in advance on a monthly or annual basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account.

5. Cancellation and Termination

You are solely responsible for properly canceling your account. You can cancel your account at any time by clicking on the appropriate link in the global navigation bar at the top of the screen. All of your Content will be immediately deleted from the Service upon cancellation. This information can not be recovered once your account is cancelled.

6. Modifications to the Service and Prices

We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from us.

If you have any questions regarding these Terms, please contact us at [email protected].