Build trust. Show your customers exactly what you're working on and when they can expect it.
Once a feature request reaches critical mass, promote it instantly from your Suggestion Board directly onto your Roadmap. Let your users track its development lifecycle from "Under Review" to "In Progress" to "Shipped".
Use internal tagging and our Impact vs. Effort scoring metrics to rank roadmap items. Ensure your engineering team is always focused on the high-value features that actually move the needle for your business.